What happens if something is wrong with my order?

We Stand Behind Every Order — That’s the Bolt Promise At Bolt Printing, we take pride in every item we produce. Your order was made just for you, and we want you to be happy with it. While we don’t accept returns for most custom items, we’re always here to make things right when something goes wrong. If there’s a clear issue with your order, we’ll fix it fast, with fairness and care—that’s the [...]

What payment methods can I use? What if my card is declined? How do I get an invoice?

💳 Payment Options, School Orders & Tax Exemption What payment types can I use at checkout? You can choose from the following options during checkout: Credit Card PayPal School/University Purchase Order Prepaid Check There’s also a field to enter a coupon code if you have one. Note: We rarely offer coupon codes because our everyday prices are already among the lowest online. If we do run a [...]

How long does shipping take? What shipping methods are available? Where is my order?

🚚 Shipping & Delivery Information We offer two shipping options based on your needs — Free Standard Shipping or Lightning Fast Turnaround with Paid Shipping. Free Shipping (Standard Delivery) Our most budget-friendly option. Most orders arrive in 9–14 business days This includes production time + shipping Delivery speed depends on your location (East Coast is faster) No guaranteed delivery [...]

Why am I having issues placing an order or checking out on Bolt Printing?

🛠 Trouble Placing an Order? We’re here to help! If you're running into issues during checkout, here are the most common causes and how to fix them: Trouble with Payment? Card declined or error message? Double-check that your billing address and card details are entered exactly as shown on your statement. Using a prepaid card? Sorry — we don’t accept prepaid or gift cards at this time. Still not [...]

What is the order process at Bolt Printing, from placing an order to receiving it?

🛒 Understanding the Order Process At Bolt Printing, we keep things fast, clear, and easy. Here's what to expect after you choose a product and begin customizing: 1. Choose a Product Start by selecting a product (t-shirts, hats, bags, etc.), pick your preferred color and sizes, and enter your quantities. Be sure to specify how many print colors you need for the front and/or back. 2. Create Your [...]