403 Error Uploading Artwork

What is the 403 error code?

Common causes:

  • File size is too big. Max upload size is 5mb
  • Image size is too big. Max image size is 20" width or height
  • Excessive empty space surrounding live image. Crop to 1/4" of graphic image.
  • File naming convention is not understood. Improper format. Too many characters.
  • File upload is not actionable request when using drop box, within email program or using a paste function. File must be saved and stored on a device that you are able to access using file explorer.

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